Why hello there, tech enthusiasts! Have you ever been hit with an unexpected computer issue that sends you into a spiral of panic and frustration? Are you tired of being the person frantically Googling for solutions, or the friend who spends countless hours playing phone support with their less tech-savvy peers? If you’re nodding along right now (we see you!), we think it’s time to level up your tech skills and become your own IT superhero. And what better way than to delve into the exciting world of IT troubleshooting online courses? Trust us, your future computer conundrums don’t stand a chance!
Now, you’re probably wondering where to begin your journey – after all, there’s a vast digital universe of information at your fingertips. Fear not, friends, as we’ve got you covered! We’ve scoured the web and handpicked the best IT troubleshooting online courses out there to save you valuable time and energy. Before you know it, you’ll be tackling those pesky tech issues like a true pro and dispelling computer crisis faster than you can say “reboot!” So, buckle up, and let’s dive into this virtual treasure trove of knowledge that’s about to make your life so much smoother.
It Troubleshooting Courses – Table of Contents
- Desktop IT Support Level 1 & 2 in real life (Troubleshooting
- IT Troubleshooting Skill Training
- IT Support Technical Skills Bootcamp
- Advance IT Troubleshooting for Desktop Support Professional
- IT Troubleshooting Technical Support IT Support Desktop Help
- TOTAL: CompTIA IT Fundamentals ITF+ (FCO-U61).
- IT Fundamentals – Everything you need to know about IT
- IT Support Fundamentals for IT Beginners
Desktop IT Support Level 1 & 2 in real life (Troubleshooting
Platform:
Udemy
Rating:
4.4 out of 5
Are you ready to level up your IT skills and become a Desktop Engineer? Look no further, because there’s a course launching in 2023 specifically designed for you! This course will cover real-life common issues faced by users and clients, and it’ll teach you how to provide perfect solutions for these problems.
In this course, you’ll be working with some of the latest technologies, like Windows 10 and Windows Server. Windows client versions (Windows 11 and Windows 10) and Windows Server versions (2016 and 2019) will be covered extensively. Not only that, but you’ll also learn about various duties and responsibilities of IT support professionals, such as installing and configuring computer hardware, providing technical support, setting up accounts, and maintaining computer systems and networks. Gain valuable skills and confidence that will help you excel as a Desktop Engineer, System Administrator, Remote Support, IT Engineer, and many more roles in the IT industry. Don’t miss out on this opportunity to learn and grow – we’re sure you’ll enjoy the course!
Skills you’ll learn in this course:
- Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
- Monitoring and maintaining computer systems and networks.
- Responding promptly to service issues and requests.
- Providing technical support across the company (in-person or over the phone).
- Setting up accounts for new users.
- Repairing and replacing equipment as necessary.
- Testing new technology and possibly training junior staff members.
- Ensuring security through access controls, backups, and firewalls.
IT Troubleshooting Skill Training
Platform:
Udemy
Rating:
4.4 out of 5
Get ready to level up your IT troubleshooting game with this fantastic online course, “How to Troubleshoot: IT Troubleshooting Skill Training.” This program isn’t about memorizing a bunch of specific tasks for a bunch of specific problems – it’s all about learning a methodical approach to tackling technical issues. If you’re aiming to sharpen your problem-solving skills, buckle up, because we’re diving into the fundamentals of efficient troubleshooting, technical deduction, and fault isolation.
But who’s this course for, you ask? “How to Troubleshoot” is perfect for technical managers, enterprise IT analysts, data center analysts, and call center analysts. Plus, if you’re familiar with ITIL, this course makes an excellent companion, especially for technical managers looking to build a more productive and consistent technical team. Pretty cool, huh? So, what are you waiting for? Give that IT troubleshooting muscle some workout and learn how to troubleshoot basic issues like an absolute pro!
Skills you’ll learn in this course:
- Efficient troubleshooting techniques
- Technical deduction skills
- Fault isolation methods
- Enhanced technical reflexes
- Improved troubleshooting intelligence
- ITIL complementary skills
- Consistent problem-solving approach
- Troubleshooting basic IT issues
IT Support Technical Skills Bootcamp
Platform:
Udemy
Rating:
4.5 out of 5
I’ve got the perfect online training bootcamp you might find interesting—it’s designed for IT professionals and those who want to break into the IT industry. What’s great about this course is that it focuses on the practical aspects of technical support jobs. By the end of the training, students will feel confident enough to apply for IT support roles.
The course covers essentials such as Windows services, operating system installations, web servers, remote access services, file and print services, user account management, Active Directory management, GPOs, disk management, and more. What sets this training apart is its unique managed learning approach which blends online on-demand video lectures with hands-on practice labs. Students get access to real equipment online with unrestricted admin privileges to develop real-world IT skills, making it a fantastic opportunity to learn in a practical, engaging environment.
Skills you’ll learn in this course:
- Installing and configuring operating systems
- Microsoft Windows maintenance and troubleshooting
- Network troubleshooting
- User and workstation management
- Resource sharing and security
- Active Directory and Group Policy management
- Disk management and performance monitoring
- Hands-on practice with real equipment and simulated IT environments
Advance IT Troubleshooting for Desktop Support Professional
Platform:
Udemy
Rating:
4 out of 5
Get ready to level up your IT troubleshooting skills with this advanced Windows 10 and Windows 11 IT support course led by a Microsoft Certified Solutions Expert (MCSE) certified trainer! Perfect for those seeking to excel in roles such as Desktop Support Technician, Technical Support, or System Administrator, this course will provide you with hands-on experience and practical knowledge in an array of IT troubleshooting methods and techniques.
One of the key features of this course is the creation of a virtual PC, allowing you to practice without affecting your main system. It is recommended that you have basic knowledge in areas like Windows 10, Windows 11, Active Directory Domain, and PowerShell before enrolling. Students who have taken this course have given it rave reviews, praising its comprehensive content and excellent teaching style.
The course is divided into modules that cover a variety of topics including setting up a virtual test lab, installing and optimizing Windows, Active Directory setup, file system troubleshooting, and much more. With regular updates and additional lectures planned for the future, this course promises to equip you with the advanced Windows 10 and Windows 11 IT troubleshooting skills required to shine in your career. Don’t miss out on the opportunity to step up your IT game!
Skills you’ll learn in this course:
- Advanced Windows and Windows IT troubleshooting skills
- Desktop support and technical support expertise
- System administration abilities
- Optimize system performance and fix slowness issues
- Active Directory setup and management
- File system-related troubleshooting
- Useful system troubleshooting tricks
- Windows 11/command-line administration skills
IT Troubleshooting Technical Support IT Support Desktop Help
Platform:
Udemy
Rating:
5 out of 5
Looking to dive into the world of IT troubleshooting and technical support? This online course on IT Troubleshooting, Technical Support, IT Support, and Desktop Support Skill Tutorials will help you learn the fundamentals of IT and equip you with essential skills for a successful career in the field. Throughout the course, you’ll gain valuable knowledge on networking basics, including wireless networking, VPN, and IP addresses. You’ll also become acquainted with the world of databases and their uses.
But wait, there’s more! The course also offers an introduction to various types of software and their installation processes, as well as an overview of operating systems and how they function. By the end of your learning journey with this course, you will have a solid understanding of IT troubleshooting and the capabilities needed to become a professional and expert in your field, whether that’s IT support programming or as an IT support technician. With countless opportunities available in IT support and related careers, this course is your first step toward a thriving future in information technology and computer science.
Skills you’ll learn in this course:
- IT troubleshooting fundamentals
- Networking basics, including wireless networking, VPNs, and IP addresses
- Introduction to databases
- Software installation and uninstallation
- Operating systems overview and utilization
- IT support strategies for problem-solving
- IT support programming techniques
- Career opportunities and paths in IT troubleshooting and support
TOTAL: CompTIA IT Fundamentals ITF+ (FCO-U61).
Platform:
Udemy
Rating:
4.6 out of 5
Ditch those frustrating calls to help desks and geek friends and become your own tech whiz with the IT Fundamentals; FC0-U61: The Total Course! Created by industry experts Mike Meyers, Scott Jernigan, and Total Seminars, this course is designed to help you tackle common issues with various computing devices, troubleshoot network and internet problems, and learn basic programming and database concepts. With the knowledge you gain from this course, you’ll be well-prepared for the CompTIA IT Fundamentals (ITF+) Certification (FC0-U61) exam – but don’t worry, even if you aren’t seeking certification, this course still offers plenty of valuable information to help you better understand, set up, and troubleshoot all kinds of devices.
Throughout the course, you’ll learn the ins and outs of computer components, operating systems, data storage, application management, software installation, mobile device setup, network connectivity, and security. With an emphasis on safety and preventative maintenance, you’ll also familiarize yourself with database fundamentals and basic programming concepts. The course is designed to ensure comprehensive coverage of all the CompTIA IT Fundamentals FC0-U61 objective domains, so rest assured that you’ll emerge ready to tackle any technology challenges that come your way. Don’t miss out on the opportunity to up your IT game and become the go-to tech guru in your life!
Skills you’ll learn in this course:
- Basic computer components identification and understanding
- Operating systems, data storage, and sharing
- Setting up and configuring a computer workstation
- Working with applications and files
- Basic software installation
- Mobile device setup and configuration
- Network and Internet connectivity
- Basic security risks identification and prevention
IT Fundamentals – Everything you need to know about IT
Platform:
Udemy
Rating:
4.6 out of 5
Looking to improve your computer skills or dive into the IT field? This comprehensive online course is perfect for learners with limited experience, offering information technology literacy and basic skills training. By the end of the course, students will have developed skills related to basic computer operations and information technology, making it ideal for anyone looking to enhance work productivity or enter the tech industry.
The course is divided into 14 content-packed sections, covering a wide range of topics such as introduction to IT, computer components, hardware, operating systems, software, networking, databases, computer storage, virtualization and cloud, security, Windows and Linux operating systems management, troubleshooting concepts, and additional resources. Throughout the course, you’ll engage in learning activities and quizzes to test your understanding, with handouts and homework available for further practice. This well-rounded course is designed to give you a solid foundation in IT and computer skills, setting you up for success in your studies or future career.
Skills you’ll learn in this course:
- Basic computer operations and information technology concepts
- Understanding computer components (hardware, software, networking, etc.)
- Operating system management (Windows, Linux)
- Skills in configuring and utilizing virtualization and cloud technologies
- Database and storage concepts and management
- IT security implementation and threats prevention
- Networking fundamentals and communication protocols
- Basic troubleshooting and problem-solving techniques in IT
IT Support Fundamentals for IT Beginners
Platform:
Udemy
Rating:
4.3 out of 5
If you’re just starting out in the world of IT and eager to learn the ropes, this online course is the perfect launching pad for you. It’s designed to teach you the fundamental concepts and skills that entry-level IT support professionals need to know. Regardless of whether you have hands-on experience or not, by the end of this course, you’ll have a solid foundation that will enable you to take more advanced technical courses with confidence.
Some of the critical topics covered in this course include setting up a workstation, software installation, network connectivity, identifying and preventing security risks, and computer maintenance. You’ll also familiarize yourself with the differences between home and corporate networks, troubleshooting Windows 10, understanding how the internet works in a business environment, and so much more. Plus, you’ll develop valuable soft skills and problem-solving methodologies to help you thrive in an IT setting. After completing this course, you’ll feel more than ready to dive into more advanced technical courses and embark on your exciting journey as an IT professional.
Skills you’ll learn in this course:
- Understand the network and network devices in a business world
- Understand and troubleshoot Windows operating system
- Understand what the Internet is and how it works in a corporate environment
- Learn how applications are created, work under the hood of a computer, and troubleshoot applications
- Understand the difference between home and corporate networks
- Utilize common problem-solving methodologies and soft skills in an IT setting
- Understand the differences between a server and a client
- Able to create or plan a clear pathway for advanced technical courses
In conclusion, investing time and effort into IT troubleshooting online courses is truly a smart move for both seasoned professionals and beginners in the tech industry. As the world becomes increasingly dependent on technology, possessing strong troubleshooting skills will not only make you an invaluable asset to your organization, but also allow you to navigate the digital world with confidence and ease.
Don’t hesitate to dive into these courses, whether you’re aiming to enhance your current skill set or start a rewarding career in IT. With the flexibility and variety of resources available online, there’s never been a better time to expand your knowledge in this vital area. Remember, every challenge you overcome while troubleshooting will only serve to sharpen your problem-solving skills, ultimately leading you to excel in both your professional and personal life.