Hey there, fellow tech enthusiasts! If you’re reading this, it’s likely that you’ve stumbled upon the wonderful world of Elastix and are eager to learn more. Maybe you’ve heard the buzz about how this unified communications software is revolutionizing the way businesses communicate, or perhaps you’re a seasoned professional looking to upskill in this niche. Whatever the reason may be, I’m thrilled to dive into the transformative world of Elastix with you today.
In this blog post, we’re going to explore some of the best online courses available to help you master Elastix like a pro. From beginner-friendly introductions to more advanced trainings tailored for experienced tech wizards – we’ve got you covered! So, grab your favorite cuppa, sit back, and let’s delve into the realm of Elastix online courses together. Spoiler alert – you might just bump into your next learning adventure along the way.
Elastix Courses – Table of Contents
- VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class]
- Passo a Passo com Elastix PBX: Seu PBX IP na Prática
- Learn Elastix VOIP PBX Installation and Configuration
- Como Montar um Call Center com Elastix PBX
- Como Montar Chipeira Dongle GSM com Elastix PBX
- 3cx | Téléphonie IP | 2022
- Build Complete Free Call Center Asterisk Issabel VoIP.
- CRIANDO UM PABX IP VOIP GRATUITO EM NUVEM COM ELASTIX 5-3CX
VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class]
![Course Preview VoIP PBX & Call Center on Asterisk 16 Issabel [Master Class]](https://venturelessons.s3.us-central-1.wasabisys.com/course-img/06192311401077_root_file.png)
Platform:
Udemy
Rating:
4.7 out of 5
If you’re looking for a cost-effective phone system or call center solution for your business that doesn’t break the bank, then this course on Asterisk and Issabel might just be what you need! Asterisk is a powerful open-source IP telephony platform, and Issabel (formerly known as ELASTIX) is its popular and widely adopted GUI. This course is perfect for newbies, small & medium businesses, and solution providers who want to offer these services to clients.
Starting with the basics, you won’t need any prior knowledge about telecommunication to jump right in. The course is designed around a real-world project scenario, enabling you to apply the concepts you learn directly to your own business. With detailed explanations on phone system features and hands-on lab practice for configuration, you’ll avoid hefty licensing fees and gain greater employee productivity, reduced costs, and improved customer engagement. So why not give open-source IP telephony a try and take advantage of all it has to offer?
Skills you’ll learn in this course:
- Understanding core VoIP communication concepts and terminology.
- Installing and configuring Issabel (Asterisk 1and Cloud Issabel.
- Setting up a cost-effective phone system for small and medium businesses.
- Implementing WebRTC Video Conferencing and Call Center.
- Enhancing system security for an IP telephony platform.
- Navigating command line and Linux shell for Asterisk.
- Integrating third-party tools and platforms for improved productivity.
- Applying real-world scenarios and problem-solving in telephony services.
Passo a Passo com Elastix PBX: Seu PBX IP na Prática
Platform:
Udemy
Rating:
3.9 out of 5
Este curso online foca no Elastix, um produto inovador que está revolucionando as comunicações via internet com sistemas PBX IP baseados no Asterisk. Ao longo do curso, você aprenderá a instalar, configurar e administrar o Elastix, adquirindo habilidades práticas na criação e gestão de uma central telefônica IP do zero. Além disso, um certificado digital válido será fornecido aos estudantes que concluírem o curso, contendo um código de verificação de autenticidade.
Com mais de 8 horas de conteúdo e 80 aulas divididas em tópicos, o curso aborda diversos aspectos práticos, como gravação de chamadas, call center com discador automático, IVR, provisionamento de telefones via web, painel de operador, relatórios de chamadas detalhadas, entre outros. A experiência prévia não é necessária, e tudo o que você precisa é de um computador ou notebook para virtualizar uma instalação do zero e utilizar alguns softwares livres durante o curso. O curso é destinado a qualquer pessoa interessada em aprender sobre telefonia IP e, ao concluí-lo, você estará apto a administrar a plataforma Elastix PBX.
Skills you’ll learn in this course:
- Instalar e configurar o Elastix e sistemas PBX IP baseados no Asterisk.
- Criar e gerenciar ramais, troncos, gravações de chamadas e relatórios.
- Configurar e utilizar URAs, conferências e gerenciamento de filas.
- Implementar um call center com discador automático e IVR.
- Provisionar e detectar hardware de telefonia via Web.
- Utilizar o painel de operador para gerenciar atividades telefônicas.
- Analisar relatórios de chamadas detalhadas (CDRs) e tarifação por destino.
- Configurar e instalar telefones IP e softphones, além de criar planos de discagem.
Learn Elastix VOIP PBX Installation and Configuration
Platform:
Udemy
Rating:
0 out of 5
This online course will guide students through the process of installing the VOIP PBX platform Elastix, from scratch, and configuring it to make outbound calls and receive inbound calls. Key topics covered include the installation of Elastix, accessing the platform, creating extensions, configuring trunks with a VOIP provider, creating outbound and inbound routes, and making/receiving calls via the PBX. The course is designed with beginners in mind, ensuring a smooth and easy-to-follow learning experience.
In addition to the fundamental skills, the creators of the course plan to release a second part that delves into the administrative aspects of VOIP PBX. This will include understanding how to configure features like IVR, announcements, call queues, follow-me, blacklist, time conditions, time groups, ring groups, and conferences. It is highly recommended for system administrators, system integrators, and students with a keen interest in VOIP telephony and VOIP PBX. It’s an excellent opportunity to enhance technical skills and build a solid foundation for a career in this field.
Skills you’ll learn in this course:
- Installing and accessing Elastix
- Creating extensions
- Configuring trunks with VOIP providers
- Setting up outbound and inbound routes
- Making outbound calls and receiving inbound calls via PBX
- Understanding VOIP telephony and PBX basics
- Configuring additional PBX features (covered in second part of course)
- Building a career in VOIP and communications technology
Como Montar um Call Center com Elastix PBX
Platform:
Udemy
Rating:
3.6 out of 5
No curso “Como Montar seu Call Center com Elastix PBX”, os alunos aprenderão, passo a passo, como criar uma ferramenta estratégica poderosa que pode ser aplicada em várias áreas, como vendas de produtos, pesquisas de mercado, cobrança de inadimplentes, atualização de cadastros, confirmações de presença em eventos, agendamento de visitas técnicas e atendimento às sugestões, reclamações e demandas de clientes. Esse conhecimento é fundamental para montar um call center eficiente e que atenda às necessidades específicas de cada negócio.
Um call center bem montado é um canal de contato importante com clientes e fornecedores, ajudando a alavancar a imagem de uma organização. Esse curso ensina como utilizar a plataforma Elastix PBX para montar um call center eficaz, abordando as funcionalidades disponíveis nessa plataforma e como elas podem ser aplicadas para oferecer um serviço de qualidade. Portanto, quem busca melhorar suas habilidades nessa área e aumentar suas chances de sucesso no mercado, encontrará nesse curso uma excelente oportunidade de aprendizado.
Skills you’ll learn in this course:
- Montagem de um Call Center com Elastix PBX
- Implementação de estratégias de venda e atendimento
- Realização de pesquisas de mercado
- Gestão eficiente de cobranças e cadastros
- Organização e confirmação de presença em eventos
- Agendamento de visitas técnicas
- Atendimento e resolução de sugestões, reclamações e demandas de clientes
- Melhoria da imagem da organização através do atendimento eficiente
Como Montar Chipeira Dongle GSM com Elastix PBX
Platform:
Udemy
Rating:
3.8 out of 5
Komunyka lança mais um curso online inovador, desta vez apresentando tecnologia para interface celular GSM, que promete reduzir significativamente os custos de chamadas telefônicas. O curso, chamado “Celular Siga-me externo com Mini Modem ou Chipeira GSM”, ensina os alunos a construir um sistema de interface celular para entroncamento analógico FXS, tronco GSM ou tronco VOIP, permitindo conversões de chamadas entre esses troncos e a rede GSM.
O sistema criado no curso permite o uso de chips de várias operadoras e a consulta à base de dados de portabilidade. Isso possibilita que o “Celular Siga-me” identifique a operadora para a qual a chamada está sendo direcionada e escolha um chip apropriado, resultando em uma considerável economia no custo das chamadas. Não deixe de conferir esse curso inovador se você busca maneiras de otimizar e reduzir os gastos de sua telefonia celular.
Skills you’ll learn in this course:
- Construção de um sistema de interface celular
- Entendimento do entroncamento analógico FXS
- Conhecimento sobre tronco GSM e tronco VOIP
- Conversão de chamadas entre troncos e rede GSM
- Utilização de chips de várias operadoras
- Realização de consultas à base de dados da portabilidade
- Identificação de operadoras para otimização de chamadas
- Redução do custo das chamadas telefônicas
3cx | Téléphonie IP | 2022
Platform:
Udemy
Rating:
4.4 out of 5
3CX is an IPBX software, compatible with various operating systems like Debian and Windows, which combines with IP phones, SIP trunks, and VoIP gateways to offer a comprehensive telephony solution. With over 30,000 businesses globally relying on 3CX for its state-of-the-art technology and innovation, it provides a hassle-free alternative to managing costly traditional PABX systems. The on-site version of 3CX can be installed on Windows or Linux and can be virtualized using VMWARE or Hyper-V, making it perfect for small offices without a server available. PBX Express also makes setting up a cloud-based PBX simpler than ever, with choices like Google, Amazon, OVH, and other Linux Openstack VPS providers using your own cloud account.
In addition to easy installation and management, 3CX is a highly secure, no-admin PBX. Automation is prominent in the running and management of the system, handling security, backups, restoration, updates, and fail-overs. Built-in security features include automatic SSL certificate generation, a global IP blacklist, voice traffic encryption via SRTP, and more. Unified communication features are also abundant in 3CX, including softphones for Mac and Windows, mobile applications for iOS and Android, a web-based client, instant chat, integrated WebRTC video conferencing, Click2Call, CRM integrations, CTI, live chat support on websites, and advanced call center functions. 3CX is available in Standard, Pro, and Enterprise editions, catering to businesses of all sizes and types.
Skills you’ll learn in this course:
- Installation and management of 3CX on various operating systems.
- Virtualization of 3CX using VMware or Hyper-V.
- Deployment of cloud-based PBX using 3CX’s PBX Express.
- Automated security, backup & restoration, and updates management.
- Implementation of SSL, IP blacklist, and encryption for voice traffic.
- Utilization of softphones, WebRTC, and other unified communication features.
- Integration with CRM systems, CTI, live chat, and advanced call center capabilities.
- Customization and scalability for different business sizes with various 3CX editions.
Build Complete Free Call Center Asterisk Issabel VoIP.
Platform:
Udemy
Rating:
4.3 out of 5
Are you looking to build a full-featured inbound and outbound call center using an open-source VoIP platform like Issabel? This course has got you covered! With a practical approach, it will take you from novice to professional in no time, teaching you how to confidently deploy Issabel’s free call center module and create integrated inbound call campaigns with web forms or custom pop-up CRM pages that trigger on answered calls.
Throughout the course, you’ll learn various call center concepts, roles, and operations, as well as how to set up outbound call campaigns using Issabel’s free predictive dialer and CSV data loading. The course also covers installation and configuration of the Issabel Call Center module, user and role creation, agent management, queue configuration, custom integrations, real-time dashboard monitoring, supervisory features, and call recording. Plus, you’ll learn how to analyze call center statistical reports for valuable insights. So if you want to start offering in-demand call center solutions and services to your clients or deploy your call center system, this course is definitely for you!
Skills you’ll learn in this course:
- Install and configure the Issabel Call Center module.
- Create users, roles, and agents for call center operations.
- Manage agent breaks and pauses.
- Configure call services queues and related settings.
- Design and integrate data input web forms.
- Integrate custom web page or CRM pop-up page.
- Develop inbound and outbound call campaigns.
- Analyze call center statistical reports for performance improvement.
CRIANDO UM PABX IP VOIP GRATUITO EM NUVEM COM ELASTIX 5-3CX
Platform:
Udemy
Rating:
4.8 out of 5
Looking for a way to up your game in the world of VoIP technology and cloud-based systems? “Criando um Pabx IP Voip Gratuito em Nuvem com Elastix 5 – 3CX” is a fantastic online course designed to empower entrepreneurs who want to conquer the challenges of teamwork, remote work, and corporate mobility. The course will teach you all you need to know to take advantage of robust and comprehensive VoIP solutions.
By the end of this course, you’ll have a complete toolkit at your disposal that can help you streamline your business and improve communication. Don’t miss out on this opportunity to expand your skillset and become an expert in the ever-growing field of VoIP and cloud-based systems. Enroll today and watch your business soar to new heights!
Skills you’ll learn in this course:
- Configuração do Pabx IP Voip Gratuito
- Domínio das funcionalidades do Elastix 5 e 3CX
- Implementação de sistema de comunicação em nuvem
- Gerenciamento de trabalho em equipe e colaboração
- Capacitação em trabalho remoto
- Desenvolvimento de habilidades em mobilidade corporativa
- Melhoria da qualidade da comunicação interna
- Aumento de produtividade graças à integração de ferramentas corporativas
In conclusion, Elastix online courses provide an incredible opportunity for individuals looking to expand their knowledge and skill set in the world of VoIP, Unified Communications, and telephony systems. By offering comprehensive and up-to-date content, paired with the flexibility of an online learning environment, these courses accommodate the busy schedules of professionals and enthusiasts alike.
At the end of the day, it’s important to invest in our education and personal development. Elastix online courses are a prime example of this, aiding participants in refining their expertise and enhancing their career prospects. So, are you ready to dive into the Elastix universe and unlock the potential of your telecommunication projects? Sign up for a course today and embark on an exciting journey of learning and growth!